Advanced Automation Blog

Advanced Automation has been serving the Atlanta area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Coronavirus (COVID-19) Business Update

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Ongoing concerns about the spread of Coronavirus (COVID-19) will be with us for some time. Advanced Automation is committed to protecting our health and the health of those around us while continuing to service our community.

Here are some helpful highlights of what we are doing and recommend.
• Please notify us if you are closing or planning for a virtual office environment.
• Please email if you would like to enable remote access for employees. This can be easily added to your current agreement.
• We are minimizing on site work for customers who’s offices remain open.
• We are accelerating our project schedule, where possible, to complete work where offices are closed.
• Parts shortage notice – We are expecting the supply of many technology products to remain constrained through most of 2020 at this point. Let’s plan ahead if you need to upgrade or expand your office technology this year.
• Our cloud services team is transitioning customers into a private server/private cloud environment where this makes sense. This ensures stable, secure remote access to all your applications and data when and where you need it; for now and into the future. So far, we have not predicting the current situation to have an impact on the availability of cloud resources.
Our technical staff, spread throughout the southeast, has primarily worked remotely since 2015. We are able to operate in 100% virtual office mode using the same private cloud infrastructure we offer to customers. At this point, we do not anticipate any impact on daily operations. We appreciate your trust in our ability to manage your critical business infrastructure and we remain dedicated to serving your needs through this unusual time.

Coronavirus (COVID-19) Business Update
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Friday, 22 November 2024

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Advanced Automation strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges.

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2065 Peachtree Industrial Court
Suite 201
Chamblee, GA 30341

Call us: (770) 448-5400

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Advanced Automation is proud to announce the launch of our new website at www.aautomate.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...